Lighthouse Worldwide Solutions ApexZ Operators Manual
248083466-1 R6 147
Trouble Shooting
Printer:
Printer paper not advancing while printing could be the printer door is not closed.
- If the printer door is not closed then the paper will not advance but the printer will continue to
print. Quickly close the printer door and printing will advance the paper properly.
Printer printing but no ink is printing on the paper could be the printer paper is loaded backwards.
- If the printer paper is load backwards the paper may still advance forward but no report data will
print on the paper. After printing has stopped, simply open the printer door, remove the paper roll
and reverse so that the paper feeds up from the back side of the roll and out the top of the printer.
(see section: Printer Paper Installation)
Printer paper looped back into the printer housing!
- If the advancing printer paper loops back into the printer housing it may cause a paper jam.
- If this happens it is recommended to stop the printing. Simply open the printer door at any time
and printing will pause. You can adjust the printer paper and close the printer door.
- Printing will resume where it left off.
Printer paper not straight
- If the printer paper is not straight or misaligned simply open the printer door and printing will stop.
- Realign the printer paper so it is feeding straight and correctly.
- Line up the left and right edges with the printer door exit slot.
- Close the printer door. If printing was interrupted then it will resume.
- See Section: Printer Paper Installation
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