25
Questions and Answers
Issues Reasons Solutions
Washing
machine cannot
start up
• Check if the door is closed tightly.
• Check if power plug is inserted properly.
• Check if water supply tap is opened.
• Check if button Start/Pause is pressed.
Door cannot be
opened
• Machine’s safety
protection design
working.
• Disconnect the power.
Water leakage
• The connection between
inlet pipe or outlet hose
and tap or washing
machine is not tight.
• Drain pipe in the room is
blocked.
• Check and fasten water pipes.
• Clean up outlet hose and ask a
specialized person to repair it when
necessary.
Water is
overflowed
from the
bottom of the
machine
• The inlet pipe is not
connected rmly.
• Outlet hose has water
leakage.
• Fix the inlet pipe.
• Replace the drain hose.
Indicator or
display does
not light
• Power is disconnected.
• PC board has problems.
• Harness has connection
problem.
• Check if the power is shut down and
power plug is connected correctly.
• If not, please call the service line.
Detergent
residues in the
box
• Washing powder
is dampened and
agglomerated.
• Clean and wipe the box.
• Use detergents suitable for the fabric.
Washing effects
are not good
• The clothes are too dirty.
• Insucient detergent
quantity.
• Select a proper procedure.
• Add the proper detergent quantity
according to the instructions in detergent
package.
Error Codes
Display
indicators
Description Solutions
Door is not closed
properly
• Check if the door of the washing machine is
closed.
• Check if the clothes are pinned by the door.
1000 12h
800 9h
O 600
6h
O 400
3h
L610TL22E_IB_5L_RC_Final240326.indb 25L610TL22E_IB_5L_RC_Final240326.indb 25 26/3/2024 3:49 PM26/3/2024 3:49 PM