21
Installation and Service Manual
5001192
Revision 03 February, 2003
TROUBLESHOOTING
CONDITION
Dispenser does not dis-
pense ice.
Dispenser crushes ice
as it dispenses.
INVESTIGATION
Gear motor runs but
the dispensing paddle
wheel does not turn.
Dispenser runs but
does not dispense ice.
Dispenser runs, ice
does not dispense but
does congeal ice into
a large ball.
Is the ice in the bin of
the proper size and
type of ice?
Is there an ice maker
on top of the dis-
penser?
CHECK / HOW
TO CHECK
Remove the agitator
and paddle wheel. Are
you able to turn the
shaft from the gear
motor without turning
the motor armature it-
self?
Is there at least one
half bin of ice?
Is the ice in the bin of
the proper size and
type of ice?
The agitation timer
should be checked.
See page 23 for
proper check out pro-
cedure.
If there is an ice maker
mounted on top of the
dispenser, is an ice de-
flection baffle in-
stalled?
Is excess water run-
ning into the dispenser
from the top mounted
ice maker?
Is the bin drain clean
and open?
See page 5 for accept-
able ice.
Is the ice being used a
full size piece of ice?
i.e. cubes full, not shal-
low, etc.
If the dispenser has an
ice maker on top, is
there an ice deflection
baffle installed be-
tween the dispenser
and the ice maker?
CORRECTION
Lower ice bin level.
Adjust or replace timer if
necessary. See page 23.
Adjust door to minimum
or larger opening.
Microswitch may be
sticking. Check the
microswitch and linkage
to the microswitch.
Clean linkage and
microswitch. Replace
microswitch if necessary.
Check the agitation timer.
Adjust the timer to two
seconds on time and
four hours off time. Also
check timer for being
shorted.
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