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In an Emergency
In an Emergency
NOTE:
• Roadside Assistance Call or Customer
Service Call may not be available in
the first minute after starting the car.
• In case the Roadside Assistance Call
or Customer Service Call soft-key are
inadvertently touched on the MIA
screen, the call can be interrupted by
touching the end call soft-key.
• If there is an active Help Call, neither
a Roadside Assistance or Customer
Service Call can be triggered.
For further information, see the
“Maserati Intelligent Assistant™
(MIA)” guide.
Assist Call Not Available Messages
The Assist calls are not available in the
following cases:
• the subscription to the service is not
active or has expired;
• there are problems connecting to the
network. In these cases, the user will
be warned that the call cannot be
made on the TFT display.
SOS-Emergency Call
Function (Russian market
only)
WARNING!
SOS Emergency call function is
available only for Eurasian Customs
Union and works only with an
enabled network operator. Your
vehicle has on-board assistance
functions that are automatically
activated by the air bag intervention
or activated by the button located
on the dome console designed to
provide support in case of accident
and emergency.
Description
SOS Emergency Call is a function that,
at the push of a button, can contact
emergency services providing that the
SOS Emergency Call system is working,
and the ignition device is in RUN or
ACC position.
The manual Emergency Call is possible
also when the ignition device is in OFF
position until its backlight stays on. It
is a convenient way to get in contact
with an operator in the event of an
emergency.
When the connection between the
vehicle and a public safety operator is
made, your vehicle will automatically
transmit location and vehicle
information to the emergency service
operator.
The SOS Emergency Call is
automatically forwarded in the
event of an accident with air bag
intervention providing that the
ignition device is in RUN position and
air bags are working (malfunction
warning light off).
Only a public safety operator can
remotely end the SOS Emergency Call
and, if necessary, call back the vehicle's
eCall system.
After the call, you can still call the
emergency service operator to indicate
additional information by pressing the
button again.