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Displayed Messages Potential Causes Next Steps
"Confirm you Email" When an unverified email address was
used to log into the app.
Confirm the email as requested.
"A confirmation email was
sent to
emailaddress@example.com.
Follow the instructions for
confirming your email
address then return to the
App."
When a new email address is
submitted during setup.
Follow the instructions on the confirmation
email.
"An Emergency Contact is a
designated friend, family
member or caregiver that will
be alerted in the event you
need immediate assistance
regarding your Oxygen
levels. SafetyNet gives you
the option to Add an
Emergency Contact now or
later."
When adding an emergency contact to
describe an emergency contact.
•
For information only, no action is required.
• For more information on emergency
contacts go to
mymasimo.co.uk/safetynet-alert.
"Add Manually"
"Create a new emergency
contact. Please fill out the
following information below"
When adding an emergency contact
manually.
For information only, no action is required.
"Request Sent"
"A request has been sent to
your Emergency Contact.
Follow up with your
Emergency Contact to make
sure they accept."
Displayed after successfully sending an
emergency contact invitation
For information only, no action is required.
"Email Sent!"
"Please check your email to
confirm"
Resend button was pressed to request
a new email verification link.
For information only, no action is required.
"Device in use"
"Cannot modify a device that
is actively monitoring. Please
end your monitoring session
and try again."
When an attempt was made to to
modify or delete the Masimo Stork Hub
during active monitoring.
End the monitoring session before attempting
to modify the device.
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