Masimo Stork - Page 37

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Displayed Messages Potential Causes Next Steps
"Remove this emergency
contact?"
"Remove selected
emergency contacts?"
Displayed when removing one or more
emergency contacts.
Select Remove to confirm or Cancel to cancel
the operation.
"Remove this device?" Displayed when attempting to remove
Masimo Stork Hub
Select Remove to confirm or Cancel to cancel
the operation.
"Save Changes?"
"Your unsaved changes will
be lost. Save changes before
closing?"
Displayed when attempting to update
profile information.
Select Yes to confirm or No to not save
changes.
"Your Masimo Stork Hub is
paired"
The Masimo Stork Hub has paired
successfully.
For information only, no action is required.
"No Masimo Stork Hub
added"
Masimo Stork Hub is not connected to
the app.
Follow instruction on the app or this manual to
complete set up. See Masimo Stork Hub
Setup on page 19.
"Masimo Stork Hub not
found"
Timeout has occurred during setup
when searching for Masimo Stork Hub.
Follow the troubleshooting section of this
manual to resolve the issue.
"Masimo Stork Hub
Disconnected from Server"
Masimo Stork Hub is disconnected
from the cloud server.
Follow the troubleshooting section of this
manual to resolve the issue.
"Masimo Stork Hub Error" Masimo Stork Hub internal hardware
fault.
The Masimo Stork Hub requires replacement,
please contact Masimo Customer Support.
See Customer Support on page 57.
"Unable to connect to Wi-Fi" Wi-Fi connection failure due to timeout
or invalid password.
Enter the correct password.
"No Internet Connection"
• The smart phone is not connected to
a Wi-Fi network.
•
The smart phone is not connected to
a cellular network.
Ensure the smart phone is connected to a Wi-
Fi or cellular network.
"Enable phone Bluetooth" Smart phone Bluetooth is turned off. Turn on the smart phone Bluetooth.
"The username entered
already exists, please try
another"
User name already exist with another
user.
Please choose another user name.
"Battery low Warning" Sensor battery is low. Replace sensor.
"Depleted Battery" Sensor battery is depleted. Replace sensor.