4. Troubleshooting
M1100 – M1200 User Manual Rev. 1.3 Page 41/40
4.4.3. Printer does not operate though the printing data has been transferred.
Check the followings.
Printer power off:
Check the power. Turn on the printer power.
Check the printer adaptor whether it is connected with a socket and the printer.
Bad power adaptor:
Please contact Matica System Reseller for replacement of the adaptor.
When the value of the printer driver is not “Online” but “Offline”:
Change the setting to “Online”.
When the USB cable for printer transfer is off or the connection is bad:
Check the connection of the cable between PC and the printer.
Make the USB cable connection again.
Bad USB cable for printer transfer:
Change the USB cable.
If the selected printer is different model rather than M1100 – M1200:
Select M1100 – M1200 to print.
Wrong port setting of the printer driver:
Check the port setting of the printer driver whether it is USB port or not.
No ribbon in the printer or printer in error mode:
Install ribbon in the printer or resolve the error.
Too long power or transfer cable (more than 1.5M):
Use the cable provided with the printer.
When USB transfer port of PC is down:
Restart your PC.
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