Our warranty is in agreement with statutory warranty claims.
MED-EL grants a three-year guarantee for the OPUS 2 speech processor system.
This warranty exclusively covers product failures; it shall not apply to any MED-EL product
subjected to physical or electrical abuse or misuse, or operated in any manner inconsistent with
the applicable MED-EL instructions.
Statutory warranty claims shall not be grant ed unless the registration card is completed
and returned to MED-EL within 30 days of the initial fitting for newly purchased systems.
The warranty period for the OPUS 2 speech processor system begins with the date of first
speech processor fitting.
The implant itself is covered by a 10-year warranty. MED-EL shall provide a new implant free
of charge if the implant fails due to a mechanical or electrical defect caused by MED-EL. The
warranty period for the implant begins with the date of implant surgery and depends on the
completion and return of the registration form within 30 days.
Guarantees exceeding statutory warranty periods shall not be granted unless the registration
form is completed and sent to MED-EL.
Please ensure that you and your clinic complete both the registration card and registration
form (CI patient card), and return them to MED-EL via registered mail.
MED-EL Elektromedizinische Geräte GmbH
Fürstenweg 77a
A-6020 Innsbruck, Austria
Tel: +43-512-28 88 89
Fax: +43-512-29 33 81
E-Mail: office@medel.com
MED-EL Corporation
2511 Old Cornwallis Road, Suite 100
Durham, NC 27713, USA
Tel: (919)-572-2222
Fax: (919)-484-9229
Tollfree: (888) MED-EL-CI (633-3524)
E-Mail: implants@medelus.com
To Next Page
Loading...
