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Telephone: 1300 884 987
Internet: www.medion.com.au
After Sales Support
19.2.1. Faults and Possible Causes
The screen is black.
The All-In-One PC is in hibernation.
The All-In-One PC cannot be switched on.
If you are running the All-In-One PC on batteries, check that they have been
inserted correctly and are fully charged.
Wrong time and date displayed.
Click the clock display in the taskbar. Select the
Datums- und Uhrzeiteinstellung ändern option and enter the correct values.
No data can be read by the optical drive.
Check whether the disc has been inserted correctly.
Cards in the card reader are assigned a different drive letter after rebooting.
This can happen when the card reader updates its slot during system start up.
New IDs may then be assigned which can lead to different drive letters for some
cards.
No data can be accessed from the optical drive.
Check whether the disc is inserted correctly.
The mouse does not work.
Check the cable.
There is not enough room on the HDD.
Audio or video recordings need a great deal of memory (between 1 and 2 GB/
hour). Safeguard files that you do not need on external media, such as
DVD/CD-Rs or hard drives or other external media e.g. the MEDION hard drive
HDDrive 2go.
Apps (e.g. the weather app) cannot be displayed as live tiles.
Check the date, time zone and time.
8806 Aldi AUS RC2 Content.indd 528806 Aldi AUS RC2 Content.indd 52 07.11.2012 12:06:5007.11.2012 12:06:50
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