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Telephone: 1300 884 987
Internet: www.medion.com.au
After Sales Support
19. Customer Service
19.1. What To Do In Case of Hardware Problems
Malfunctions can sometimes have quite trivial causes, but they may also be the
result of defective components. We have included a brief troubleshooting guide
below which may help to solve any problems.
If these tips don’t do the trick, then we’ll be more than pleased to assist you. Just
give us a call!
19.2. Find The Cause
Start by carefully checking all the cable connections. If the indicator lamps are not
on, ensure that the All-In-One PC and all peripheral devices are connected to the
power supply.
• If you are in battery mode, connect the All-In-One PC to the mains adapter and
check that the battery is charged.
• If you wish to operate the All-In-One PC using the mains adapter, disconnect
the mains adapter from the socket and connect an electrical appliance such as
a lamp to the same socket to test it. If the lamp does not work either, seek the
advice of an electrician.
• Turn off the All-In-One PC and check all cable connections. If the All-In-One
PC is connected to peripheral devices, check all cable connections. Do not
swap around the cables for the various devices, even if they look alike. The pin
assignment within the cables may be different. Once you have ensured that the
device’s power supply is functioning and all connections are intact, then switch
the All-In-One PC back on.
8806 Aldi AUS RC2 Content.indd 518806 Aldi AUS RC2 Content.indd 51 07.11.2012 12:06:5007.11.2012 12:06:50
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