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Support Procedure
If the above procedure does not recfy the problem, by supplying the
following informaon when you rst contact Meech will ensure your claim is
processed quickly:
1. Connect to a BarMaster and turn on the equipment
2. A readout will appear on screen and we will require the following
informaon:
a. Product Code (e.g. A233v4)
b. Soware informaon
c. Frequency
d. Balance
e. Output Voltage
f. Alarm %
g. Ion level %
h. Reset Ion Ref
i. Alarm True (Hi or Lo)
j. Output drive
3. Status of the Warning LED (i.e. ashing red, solid red)
4. Please provide a photo of the equipment as it is installed.
5. A descripon and a photo or video of the problem you are
experiencing.
6. The acon you want Meech to take e.g. repair, replace, warranty etc.