Troubleshooting
87
GB
4. Follow the further instructions on the display.
» The water hardness is automatically reset to the previous setting.
» The ready symbol appears on the display.
5. Re-adjust the water hardness if necessary, (see section 8.8 Setting the
water hardness on page84).
9 Troubleshooting
If the actions listed below fail to rectify the problems or other problems not
listed here occur, contact our hotline (local rate).
The service number can be found behind the side cover (11) or in the Ser-
vice area of our website.
Problem Cause Action
Coee only emerges
from the outlet in
drips.
Grinding neness
too ne.
Set a coarser grinding neness (see
section7.6 on page77).
Appliance soiled.
Clean the brewing unit (see sec-
tion8.3 on page79).
Run the cleaning programme (see
section8.6 on page82).
Appliance is covered
inside with limescale.
Descale the appliance (see sec-
tion8.7 on page83).
Coee does not ow. Water tank not lled
or inserted incor-
rectly.
Fill the water tank and ensure it is
positioned correctly (see sec-
tion4.5 on page62).
Brewing unit
clogged.
Clean the brewing unit (see sec-
tion8.3 on page79).
Fill beans appears on
the display although
the bean container
is full.
Coee beans do
not drop into the
grinder.
Press a direct key.
Tap lightly on the bean container.
Clean the bean container.
Coee beans too oily. Use dierent
coee beans.
Loud grinder noise. Foreign object in the
grinder.
Contact the hotline.
Brewing unit cannot
be inserted after
removing.
Handle for the
locking mechanism
of the brewing unit
is not in the correct
position.
Check that the handle for the
locking mechanism is correctly
engaged (see section8.3 on
page79).
Drive is not in the
correct position.
Press and hold the "Coee
strength" button. Also press the
ON/OFF button. The appliance
initialises. Release buttons again.
System error appears
on the display.
Software problem.
Switch the appliance o and
on again (see section4.1 on
page58).
Contact the hotline.