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1.2. Warranty, Service
METRIX equipment is warranted against any defects of manufacture or materials
as per our sales conditions. During this warranty period, defective parts will be
replaced, the manufacturer reserving the right to repair or replace the product. In
the event of the equipment being returned to the METRIX after sales department or
to a METRIX local agency, carriage shall be payable by the customer.
The METRIX warranty does not cover the following :
1. Repair necessitated by misuse of the equipment or use in association with
incompatible equipment.
2. Modification of the equipment or any related software without the explicit
agrement of the technical departments of METRIX.
3. Repairs necessitated by attempts to repair or maintain the product made by
a person not approved by the company.
4. Adaptation to a specific application not provided for in the specifications of
the equipment or the user manual.
The contents of this manual must not be reproduced in any form whatsoever without the
consent of METRIX.
The equipment is fully inspected mechanically and electrically before despatch. All possible
precautions are taken to ensure that the instrument reaches you without damage.
For problems concerning maintenance, spare parts, warranty or others, please contact
your METRIX local agency.
This organisation will quickly process orders for spare parts and will help you towards a
quick recalibration and repair service.
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Caution : Should the instrument need to be returned, preferably use the
original packaging, accompanied by a note indicating the
reason for return as clearly as possible.
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Note : The METRIX products are patented in FRANCE and OTHER
COUNTRIES and the METRIX and MULTIMETRIX logotypes are
registered.
METRIX reserves the right to modify the specifications and
prices as required by technological improvements.
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