To back up other content, such as music, connect your phone to your computer, and follow
the instructions on the computer screen. You have 2 options: either sync content between
your phone and computer using the Windows Phone app for desktop, or drag and drop
content from phone to computer in your computer’s file manager, such as Windows Explorer.
Back up the photos you’ve taken earlier to OneDrive
Tap Photos > , select the photos or albums you want to upload, tap > OneDrive, select
where you want to upload the photos, and tap .
To check the photos you’ve backed up, log in to your OneDrive account on any device and
check the folder to which you saved the photos.
Restore backed up data
You can restore your backed up data after resetting or updating your phone software, or when
setting up a new phone. Sign in to your Microsoft account, and follow the instructions shown
on your phone. To reset your phone, on the start screen, swipe down from the top of the
screen, and tap ALL SETTINGS > about > reset your phone. Resetting restores the factory
settings, and erases all your personal content, but you can restore your backed up data after
signing in to your Microsoft account.
Check and increase available memory on your phone
Use the storage sense app to check how much memory you have available.
The memory card is not supported by all phones. For availability, go to www.microsoft.com/
mobile/support/wpfeatures.
Tap Storage Sense.
Tap phone. To check the details of your memory card, tap SD card.
Tip: Want to see what more you have on your phone? Download the Files app from
Store, and easily manage files on your phone.
If the phone memory is getting full, first check for and remove things you no longer need:
• Text, multimedia, and mail messages
• Contact entries and details
• Apps
• Music, photos, or videos
Instead of removing, you can also move the files to the memory card.
The quality of your memory card may affect the performance of your phone greatly. To get
the best out of your phone, use a fast 4–128GB card by a well-known manufacturer. For more
info on memory cards, check the frequently asked questions.
Use only compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.
Tip: If your phone doesn’t recognize the file type of a file (such as a zip file), it places
the file in the Other folder. You can check what these are and delete the ones you don’t
need using the Files app.
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