Microsoft Surface Go 3 User Manual

4 If you think your device is broken
Surface initialization procedure (1/5)
If something goes wrong with your Surface, reboot it first.
If rebooting does not solve the problem, initializing the Surface
(reinstalling Windows) may solve it.
This section describes the procedure for reinstalling Windows
while leaving the data on the desktop and in documents and
pictures.
Additional installed apps will be removed. Install it again.
Be sure to save your important files to OneDrive or similar in case
the Surface malfunctions or something goes wrong.
If the problem persists after resetting, please contact the Repair
Desk and Support Center for repair.
1 Tap the “Start” icon.
2 Tap “Settings.”
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Microsoft Surface Go 3 Specifications

General

Display Size	10.5 inches
Resolution	1920 x 1280
Aspect Ratio	3:2
Touch	10-point multi-touch
Processor	Intel Pentium Gold 6500Y or Intel Core i3-10100Y
RAM	4GB or 8GB LPDDR3
Storage	64GB eMMC or 128GB SSD
Operating System	Windows 11 Home in S mode
Battery Life	Up to 11 hours
Weight	1.2 lbs (544 g)
Graphics	Intel UHD Graphics 615
Microphones	Dual far-field Studio Mics
Speakers	2W stereo speakers with Dolby Audio
Bluetooth	Bluetooth 5.0
Ports	1 x USB-C, 3.5 mm headphone jack, 1 x Surface Connect port, Surface Type Cover port, MicroSDXC card reader
Front Camera	5.0 MP with 1080p HD video
Rear Camera	8.0 MP with 1080p HD video
Dimensions	245 x 175 x 8.3 mm
Wi-Fi	Wi-Fi 6 (802.11ax)
Security	Windows Hello face authentication