Need help?Do you have a question about the Microsoft Surface Go 3 and is the answer not in the manual?
General| Display Size | 10.5 inches |
|---|---|
| Resolution | 1920 x 1280 |
| Aspect Ratio | 3:2 |
| Touch | 10-point multi-touch |
| Processor | Intel Pentium Gold 6500Y or Intel Core i3-10100Y |
| RAM | 4GB or 8GB LPDDR3 |
| Storage | 64GB eMMC or 128GB SSD |
| Operating System | Windows 11 Home in S mode |
| Battery Life | Up to 11 hours |
| Weight | 1.2 lbs (544 g) |
| Graphics | Intel UHD Graphics 615 |
| Microphones | Dual far-field Studio Mics |
| Speakers | 2W stereo speakers with Dolby Audio |
| Bluetooth | Bluetooth 5.0 |
| Ports | 1 x USB-C, 3.5 mm headphone jack, 1 x Surface Connect port, Surface Type Cover port, MicroSDXC card reader |
| Front Camera | 5.0 MP with 1080p HD video |
| Rear Camera | 8.0 MP with 1080p HD video |
| Dimensions | 245 x 175 x 8.3 mm |
| Wi-Fi | Wi-Fi 6 (802.11ax) |
| Security | Windows Hello face authentication |
Details of Surface device, keyboard, and pen included in the package.
Instructions on how to attach and detach the Surface keyboard using magnets.
Steps for applying the protective film to the Surface screen to prevent scratches.
Explanation of basic touch operations on the Surface screen like Tap, Double-tap, Drag, and Swipe.
Guide to touchpad gestures for cursor movement, selection, scrolling, and dragging.
Information on pre-enabled security features like virus protection and firewall in Windows 11.
Step-by-step guide on how to access and manage Windows Security features.
Steps to turn on the Surface and sign in using your account and password.
Instructions on how to properly sign out of the Surface device.
Procedure for safely shutting down the Surface device.
How to confirm the password you have entered during setup.
Overview of the initial setup procedures and important notes for using the Surface.
Details the sequence of initial setup tasks: device setup, Wi-Fi, Office 365 account.
Step-by-step guide for the initial configuration of the Surface device.
Instructions for connecting the Surface to a Wi-Fi network.
Steps to set up your school-provided Office 365 account on the Surface.
Guide to signing into your Surface using your Office 365 account credentials.
Overview of tasks to perform after initial setup, including network and update management.
Steps to connect the Surface to an alternative Wi-Fi network.
Guide to setting up facial recognition for quick and secure sign-in.
Steps to enable settings that block undesirable apps and browser behavior.
Instructions for manually checking and installing Windows updates.
How to configure active hours to prevent automatic reboots during class.
Overview of steps for troubleshooting issues and replacing consumable parts.
Steps to reinstall Windows on the Surface to resolve persistent issues.
Instructions for replacing batteries and nibs for the Classroom Pen 2.
Explains covered faults like spontaneous failure, accidental damage, and theft.
Details reasons for warranty exclusion and items not covered.
Instructions on how to submit a repair request through the online portal.
Steps for contacting the Repair Desk and Support Center by phone for repair requests.
Guide to locating the serial number on Microsoft Surface devices.
To Next Page
