Problem solving guide
67
Other problems
Problem Cause and remedy
Food has frozen
together.
The food packaging was not dry when placed in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
There is no audible
alarm even though the
door has been open for
a long time.
Not a fault! The alarm has been switched off in
Settings mode (see “Selecting further settings –
Setting the volume/Switching alarms and audible
tones on/off”).
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