What to do if ?? appears on my Miele KM 7697 FL Hob and it doesn't heat?
The appearance of ?? in the timer display indicates that the Miele hob is in demo mode. Press the 0 sensor control on any numerical display. Then touch the ? and ? sensor controls at the same time until ?? flashes alternately with ??? in the timer display.
Why do ??? and ?? flash alternately on my Miele KM 7697 FL?
The hob is incorrectly connected. Disconnect the hob from the mains electricity supply. Contact the Customer Service Department. The hob must be connected to the mains according to the wiring diagram.
General| Hob type | Zoneless induction hob |
|---|---|
| Product color | Black |
| Hob width size | 90 cm |
| Top surface type | Glass-ceramic |
| Appliance placement | Built-in |
| Number of cooking zones | 1 zone(s) |
| Regular cooking zone shape | Rectangular |
| Number of gas cooking zones | 0 zone(s) |
| Regular cooking zone size (W x D) | 870 x 380 mm |
| Pan detection | Yes |
| Regular cooking zone | 3650 W |
| Number of power levels | 9 |
| Number of simultaneously used pans/pots | 6 |
| AC input voltage | 230 V |
| AC input frequency | 50 - 60 Hz |
| Connected load (gas) | 0 W |
| Connected load (electric) | 11000 W |
| Timer type | Digital |
| Control type | Touch |
| Control position | Top front |
Weight and Dimensions| Depth | 520 mm |
|---|---|
| Width | 936 mm |
| Height | 51 mm |
| Weight | 21000 g |
| Cord length | 1.4 m |
| Installation compartment width | 940 mm |
| Installation compartment depth (max) | 524 mm |
| Installation compartment depth (min) | 500 mm |
Defines intended use, restrictions, and suitability for different user capabilities.
Guidelines for supervising children and preventing accidental activation of the hob.
Essential electrical safety, earthing, and mains connection data for safe operation.
Precautions to prevent fire, damage, and burns during hob use.
How to switch the hob on/off and interact with sensor controls.
Setting power levels, understanding residual heat, and extended ranges.
Activating and deactivating child lock features to prevent accidental use.
Mechanisms like sensor cover detection and operating time limits for safety.
How the hob prevents damage from overheating induction coils and heat sinks.
Troubleshooting common error messages, codes, and their remedies.
Critical safety warnings and requirements for proper and safe hob installation.
Specifications for required clearances above, to the sides, and behind the hob for safe operation.
Step-by-step instructions and safety considerations for connecting the hob to mains electricity.
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