Problem solving guide
47
A fault message appears in the display
1
Problem Possible cause and remedy
Dispenser container
empty
One of the detergent containers for external dosing is
empty.
Refill the detergent containers.
Container 1 empty
External detergent container 1 is almost empty.
The message can refer to containers 1 to 6.
Refill the detergent container.
Reset the container's early-warning counter (see
“Supervisor level - Early-warning counter”).
Hygiene info: run the
Maintenance wash
hygiene programme,
or a programme of at
least 60°C
During the last wash, a wash programme with a
temperature below 60°C or the Drain/
Spinprogramme was selected.
Start a programme with a minimum temperature of
60°C or the Maintenance wash hygiene
programme.
Check hot water
intake
The hot water supply is blocked or restricted.
Check whether the hot water tap is turned on
properly.
Check whether the inlet hose is kinked.
Align the machine.
Laundry not properly
spun.
The selected spin speed was not reached during the
final spin due to excessive imbalance.
Check that the washing machine is standing level.
Start the spin cycle again.
Machine is leaking
The washing machine or the drain valve is leaking.
Turn off the tap.
Call Miele.
1
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OKsensor.
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