SMARTBOX OPERATING MANUAL—JUNE 2009
6. Troubleshooting Guide
1) ERROR CODES SHOWN ON THE LED DISPLAY AND
a) ERROR – The code you have entered is not correct. Check the code and re-enter.
b) ERROR 1 – The locking bolts are blocked and cannot retract. Push the door inward to
release the blocked bolts. Try to open the safe by re-entering the code.
c) ERROR 2 – The door is not shut properly and the bolts have been retracted
automatically. Remove the barrier and try it again.
2) Battery Condition—BA-HI/LO (Battery high/low )
The batteries will last for 12 months for normal use. The display will show “BA-LO” if the
batteries need to be replaced. Use 4 AA / LR6 alkaline batteries only.
Note: Please refer to local ordinances and environmental standards for proper battery disposal.
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