miniDSP Ltd, Hong Kong / www.minidsp.com / Features and specifications subject to change without prior notice 64
Unable to generate
correction filters
(Optimize button)
a. Check that your computer is connected to the Internet and able
to pass HTTP (web) traffic.
b. Check that you do not have any other program running that is
attempting to communicate with the DDRC-24, such as the
DDRC-24 plugin.
10.4 OBTAINING SUPPORT
1. Check the forums on miniDSP.com to see if this issue has already been raised and a solution provided.
2. Contact miniDSP via the support portal at minidsp.desk.com with:
a. The product information obtained from the DDRC-24 plugin’s About button and Dirac Live Calibration
Tool for miniDSP on the Sound System tab.
b. A clear explanation of the symptoms you are seeing.
c. A description of troubleshooting steps (see Troubleshooting above) performed and your results.
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