19
FAULT DIAGNOSIS
The trouble shooting information below gives details on probable causes and
remedies should difculties be encountered whilst the shower is in operation.
Warning! There are no user serviceable components beneath the cover of the
shower. Only a competent tradesperson should remove the front cover!
Symptom
Power
Light
Low
Flow
Light
Heater
Setting
Low / Med /
High
Probable Cause Possible Remedy
Elite ST fails to
operate.
OFF
OFF
OFF
OFF
Any
Any
Electrical supply isolated at
double pole switch.
Fuse blown or MCB/RCD
tripped indicating possible
electrical fault.
Switch on electrical supply
via pullcord or wall mounted
switch.
Renew the fuse or reset the
MCB/RCD. If fault persists,
contact your installer.
No water or very
low ow rate.
ON
ON
ON
ON
ANY
ANY
Hose or handset sprayplate
blocked.
Incoming water supply
isolating valve turned down
or off.
Remove and clean.
Turn isolating valve to fully
on position.
Shower cycles
from hot to cold.
ON
ON
OFF
ON
MED / HIGH
MED / HIGH
Temperature knob or heater
setting too high.
Handset sprayplate blocked.
Turn the TOP knob to
MEDIUM setting and
re-adjust temperature knob
until suitable temperature is
achieved.
Remove and clean.
Unable to select
a cool enough
temperature.
ON
ON
OFF
ON
HIGH
MED / HIGH
Due to a rise in the stored
water temperature, the power
rating may be too high.
Handset sprayplate blocked.
Turn the TOP knob to
MEDIUM setting and
re-adjust temperature knob
until suitable temperature is
achieved.
Remove Handset and clean.
No water and
motor tone
increases.
ON
ON
ON
ON
ANY
ANY
Cistern has run out of water.
Internal pump unit faulty or
thermal trip has operated.
Turn off the Elite ST
immediately and resolve
cistern storage difculty.
Wait for internal pump /
shower to cool down. If still
faulty contact your installer.
Handset
dripping.
OFF OFF ANY Flow Valve faulty Replace
Water will not
turn off.
ON OFF MED/HIGH Flow Valve, Solenoid or Start/
Stop switch faulty
Replace parts as required.
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