Product and Safety Information
1
• About MiVoice Office 400
• Safety Information
• Data protection
• About this document
Here you will find information relating to safety, data protection and legal matters besides product and
documentation information.
Please read through the product and safety information carefully.
1.1 About MiVoice Office 400
Purpose and function
MiVoice Office 400 is an open, modular and comprehensive communication solution for the business
sector with several communication servers of different performance and expansion capacity, an extensive
telephone portfolio and a multitude of expansions. They include an application server for unified
communications and multimedia services, an FMC controller for mobile phone integration, an open
interface for application developers, and a multitude of expansion cards and modules.
The business communication solution with all its components was developed to cover in full the
communication requirements of businesses and organisations, in a way that is both user and maintenance-
friendly. The individual products and components are coordinated and must not be used for other purposes
or replaced by third-party products or components (unless it is to connect other approved networks,
applications and terminals to the interfaces certified specially for that purpose).
User groups
The design of the phones, softphones and PC applications of the MiVoice Office 400 communication
solution is particularly user-friendly, which means they can be operated by all end users without specific
product training.
The phones and PC applications for professional applications, such as the operator console or call centre
applications require training of the personnel.
Specialist knowledge of IT and telephony is assumed for the planning, installation, configuration,
commissioning and maintenance. Regular attendance at product training courses is strongly
recommended.
User information
MiVoice Office 400 products are supplied with the necessary safety/legal information and user documents.
All user documents such as user guides and system manuals are available for download from the MiVoice
Office 400 document portal as individual documents or as documentation sets. Some user documents are
accessible only via a partner login.
Release 7.1
System Manual for Mitel SMB Controller 1
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