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Mitel 6940w User Manual

Mitel 6940w
292 pages
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Mitel 6940/6940w SIP Phone
RELEASE 6.3.2 USER GUIDE
58016739 REV00
March, 2023

Table of Contents

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Mitel 6940w Specifications

General IconGeneral
Resolution480 x 272 pixels
ConnectivityEthernet, WiFi
WiFi802.11a/b/g/n
AudioFull-duplex speakerphone
PowerPoE or AC adapter
PoEYes
ExpansionSupport for up to 3 expansion modules
Audio CodecsG.711, G.729, G.722

Summary

Getting Started

Plugging in and Starting the Phone

Describes the phone's startup sequence and initial connection process.

User Interface Overview

Details the layout of the home screen, status indicators, and softkeys.

Phone Configuration and Customization

Phone Status and IP Address

Covers viewing phone status through the IP UI and finding the IP address.

Customizing Phone Settings

Details settings for language, time, date, Bluetooth, audio, display, and directory.

Configuring Softkeys

Explains how to configure various softkey types and their behavior for different functions.

Call Handling Procedures

Making and Receiving Calls

Guides on dialing, answering, deflecting, and sending calls to voicemail.

Call Hold, Transfer, and Conference

Details procedures for placing calls on hold, transferring, and creating conference calls.

Voicemail, DND, and Call Forward

Explains voicemail access, Do Not Disturb settings, and call forwarding.

Advanced Features and Connectivity

Mobilelink and PCLink Integration

Covers mobile phone integration and using the phone for PC collaboration audio.

Wi-Fi Network Connection

Guides on connecting the phone to enterprise, home, or hidden Wi-Fi networks.

Troubleshooting and Support

Troubleshooting Common Issues

Provides solutions for common problems like blank displays, no dial tone, or handset issues.

Warranty and Service Information

Outlines the product's limited warranty, exclusions, and repair services.

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