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ONFIGURING SOFTKEYS CALL FORWARD KEY
NOTE: The Value and Line fields are configured by the Administrator.
15. Select from Key 1 through Key 84(M695).
16. In the Type field, select Pickup.
17. In the Value field, enter the appropriate value for accessing specific services from the server.
NOTE: The Value and Line fields are configured by the Administrator.
18. Click Save Settings.
19. Click on Reset, then click Restart to restart the IP phone and apply the changes.
Utilizing the Park Call/Pickup Parked Call Feature Using the IP Phone UI
Use the following procedure on the IP phone to park a call and pick up a parked call.
Parking a Call
1. While on a live call, press the Park key.
2. If the call is parked successfully, the response is either a greeting voice confirming that the call was
parked, or a hang up occurs. The parked call party hears music on hold.
3. If the call fails, you can pick up the call (using the next procedure) and press the Park key again to
retry Step 2.
Picking Up a Parked Call
1. Pick up the handset on the phone.
2. Enter the extension number where the call was parked.
3. Press the Pickup key.If the call pick up is successful, you are connected with the parked call.
Call Forward Key
Using the Mitel Web UI, you can configure the Call Forward function on a softkey or expansion module
key. Use call forwarding when you want a specific account on your phone to be forwarded to another
number when your phone is in the busy state or the no answer state, or both. Pressing the Call
Fwd softkey on the phone accesses the Call Forward menus. The menu that displays is dependent on
the Call Forward mode (Account (default), Phone, or Custom) configured for the phone.
For more information about call forwarding and call forwarding modes, see “Call Forward Configuration”
on page 190.
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