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DND
AND CALL FORWARD CONFIGURING A CALL FORWARD KEY
accounts are greyed out but set to the same configuration.) Using the Mitel Web UI, if you make
changes to that initial account, the changes apply to all accounts on the phone.
• Custom: The Custom mode allows you to configure Call Forward for a specific account or all accounts.
You can configure a specific mode (All, Busy, and/or No Answer) for each account independently or
all accounts. On the 6940, you can set all accounts to All On, All Off, or copy the configuration for the
account in focus to all other accounts using a CopytoAll softkey.
NOTE: If there is only one account configured on the phone, then the mode setting is ignored and the
phone behaves as if the mode was set to Phone.
You can enable different Call Forward rules/modes independently (for example, you can set different
phone numbers for Busy, All, and NoAnswer modes and then turn them on/off individually).
The following describes the key and Message Waiting Indicator (MWI) LEDs when you enable Call
Forward on the IP phone:
• MWI LED on if any Call Forward mode is enabled for the account in focus.
• MWI LED off if all Call Forward modes are disabled for the account in focus.
NOTE: If you make changes to the configuration for Call Forward through the IP phone UI, you must
refresh the Mitel Web UI screen to see the changes.
When Call Forward is set to either “Call Forward Busy” or “Call Forward No Answer” options, the MWI
LED on the SIP phone turns off. The LED turns on only when Call Forward is set to “Call Forward All”.
Configuring a Call Forward Key
The following describes the process of configuring Call Forward on your phone. To configure a Call
Forward key, see “Call Forward Key” on page 119.
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