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Mitel 6940w - Call Forward Configuration

Mitel 6940w
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202
DND
AND CALL FORWARD CALL FORWARD CONFIGURATION
DND in Phone Mode (Default)
1. From the Home screen, press the DND softkey to toggle DND on or off for all accounts on the phone.
NOTE: Enabling DND in Phone mode toggles all accounts on the phone to DND on.
DND in Custom Mode
1. From the Home screen, press the DND softkey. The screen displays a list of the accounts on the
phone and allows you to enable/disable a specific account or all accounts.
2. Swipe up and down to scroll through the accounts and press respective checkbox to enable DND for
the corresponding account.
NOTE: Press the All On or All Off softkeys to quickly enable or disable DND for all accounts.
3. Press the Save softkey to save your changes.
Call Forward Configuration
Call Forward on the IP phone allows incoming calls to be forwarded to another destination.
On the 6940, you can set Call Forward on the phone-side for a specific account or for all accounts on the
phone. You can set a Call Forward mode using the Mitel Web UI at the path, Basic Settings > Preferences
> General > Call Forward Key Mode: Account (default), Phone, and Custom. Call Forward behaves
according to the mode you set.
You can configure Call Forward using the Mitel Web UI at the path, Basic Settings > Account Configura-
tion, or you can configure Call Forward using the IP phone UI at the path, Options > Call Forward.
Using the Mitel Web UI at the path, Operation > Softkeys and XML, you can also configure a Call Forward
key for the phone (or for an expansion module) to use as a shortcut for accessing the Call Forward menu
on the phone.
The following describes the behavior for each Call Forward mode.
Account (default): The Account mode allows you to configure Call Forward on a per account basis.
Pressing a configured Call Forward key applies to the account in focus.
Phone: The Phone mode allows you to set the same Call Forward configuration for all accounts (All,
Busy, and/or No Answer). When you configure the initial account, the phone applies the configuration
to all other accounts. (In the Mitel Web UI, only the account you configured is enabled. All other

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