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ONFIGURING SOFTKEYS STATE-BASED SOFTKEYS
State-Based Softkeys
On the 6940’s bottom softkeys, you can configure a specific state to display when a softkey is being used.
The following table describes the states available to configure for the softkeys.
The following table identifies the applicable default states for each softkey type on the IP phone.
State Description
Idle The phone is not being used.
Connected The current line is in an active call (or the call is
on hold).
Incoming The phone is ringing.
Outgoing The user is dialing a number, or the far-end is
ringing.
Busy The current line is busy because the line is in use
or the line is set as DND.
Softkey Type Default States
None All states disabled.
Speed Dial Idle, Connected, Incoming, Outgoing, Busy
DND Idle, Connected, Incoming, Outgoing, Busy
XML Idle, Connected, Incoming, Outgoing, Busy
Flash All states disabled.
Sprecode Connected
Park Connected
Pickup Idle, Outgoing
Last Call Return Idle, Connected, Incoming, Outgoing, Busy
Call Forward Idle, Connected, Incoming, Outgoing, Busy
Speed Dial/Xfer Idle, Connected, Incoming, Outgoing, Busy
Speed Dial/Conf Idle, Connected, Incoming, Outgoing, Busy
Speed Dial/MWI Idle, Connected, Incoming, Outgoing, Busy
Directory Idle, Connected, Incoming, Outgoing, Busy
Filter Idle, Connected, Incoming, Outgoing, Busy
Received Callers List Idle, Connected, Incoming, Outgoing, Busy
Outgoing Redial Idle, Connected, Incoming, Outgoing, Busy
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