2.4 CALL FORWARDING
Diversion
If you do not want to be disturbed or will be out of office, you can have all calls to your extension
diverted to a preprogrammed answering position. Diversion can be made direct, on no answer, on
busy or to another information service facility. As a reminder that your telephone is diverted, you will
hear a special dial tone each time you lift the handset to make a call.
Order direct diversion from your own extension
The call can be diverted to an individual position or up to three determined common answering
positions (depending on the type of the incoming call). Preprogrammed by your system administrator.
1. Lift the handset and Press numeric keys * 21 # (UK: *2# )
2. Replace the handset
Cancel diversion from your own extension:
1. Lift the handset and press numeric keys # 21 # ( UK: # 2 # )
2. Replace the handset
To order diversion when there is no answer:
1. Lift the handset and Press numeric keys * 211 # (Finland and Norway: *61# )
2. Replace the handset
Cancel diversion when there is no answer:
1. Lift the handset and press numeric keys # 211 # ( UK: #61# )
2. Replace the handset
Diversion when the caller receives a busy tone:
1. Lift the handset and Press numeric keys * 212 # (Finland and Norway: *67# )
2. Replace the handset
Cancel diversion when the caller receives a busy tone:
1. Lift the handset and press numeric keys # 212 # ( UK: # 67 # ),
2. Replace the handset
Internal Follow me
All calls to your extension are diverted to an extension of your choice, within the private network. For
example, when you are working in another room and want your calls to follow you to that answering
position. When your telephone has Follow-me you can still make calls from it as usual.
As a reminder that your telephone has Follow-me, you will hear a special dial tone each time you lift
the handset to make a call.
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