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This limited warranty does not cover damages due to external causes, including
accident, problems with electrical power, usage not in accordance with product
instructions, misuse, neglect, alteration, repair, or improper installation.
How To Be Eligible For Warranty Coverage
In order to be eligible for warranty coverage, you must submit proof of purchase
including the cash register receipt with the price of the product clearly marked.
How to Obtain Warranty Service
To obtain warranty service, you must return the Hardware Product to Prime
Entertainment. Before returning the Hardware Product to Prime Entertainment, you
must contact Prime Entertainment's Customer Support Group at 1(888)800-0502.
If you obtain warranty service from Prime Entertainment, upon Prime Entertainment's
verification that the Hardware Product or CD-ROM may be defective, you will be issued
a Return Material Authorization (RMA). When you return the Hardware Product and CD-
ROM to Prime Entertainment, you must include the RMA number on the outside of the
package. Prime Entertainment will not accept any returned Hardware Product or CD-
ROM that has no RMA number on the package.
If you return the Hardware Product and/or CD-ROM to Prime Entertainment, you must
assume the risk of damage or loss during shipping. You must use the original packaging
or the equivalent, and you must pay the postage.
Prime Entertainment may elect to replace or repair the Hardware Product and/or CD-
ROM with either a new or reconditioned product. The returned product shall become
Prime Entertainment’s property on receipt by Prime Entertainment.
The replacement Hardware Product and/or CD-ROM is warranted under this written
warranty and is subject to the same limitations and exclusions for the remainder of the
original warranty period or ninety (90) days, whichever is longer.
WARRANTY LIMITATIONS AND EXCLUSIONS
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
PRIME ENTERTAINMENT MAKES NO EXPRESS WARRANTIES BEYOND
THOSE STATED HERE. PRIME ENTERTAINMENT DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION
OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU.
ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE
LIMITED WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
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