A-2 EMEA Regional Warranty, Service and Technical Support European Radio Support Centre (ERSC)
A.2 European Radio Support Centre (ERSC)
European Repair and Service Centre:
Telephone: +49 30 6686 1555
Fax ERSC: +49 30 6686 1579
Email ERSC: ERSC@motorolasolutions.com
Please use these numbers for repair enquiries only.
A.3 Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly. While parts
may be assigned with a Motorola part number, this does not guarantee that they are available from
Motorola Radio Products and Solutions Organization (RPSO). Some parts may have become
obsolete and no longer available in the market due to cancellations by the supplier. If no Motorola
part number is assigned, the part is normally not available from Motorola, or is not a userserviceable
part. Part numbers appended with an asterisk are serviceable by Motorola Depot only.
Orders for replacement parts, kits and assemblies should be placed directly on Motorola's local
distribution/dealer organisation or via Motorola Online at: https://emeaonline.motorolasolutions.com
* The Radio Products and Solutions Organization (RPSO) was formerly known as the Radio
Products Services Division (RPSD) and/or the Accessories and Aftermarket Division (AAD).
A.4 Technical Support
Motorola Product Services is available to assist the dealer/distributors in resolving any malfunctions
which may be encountered.
The Technical Support is available through the following service numbers:
Austria: 01 206 091 087 Poland: 00 800 141 0252
Denmark: 04 368 2114 Portugal: 02 176 161 60
France: 01 57 32 34 34 Russia: 810 800 228 41044/
810 800 120 1011
Germany: 06 95 00 70 204 Saudi Arabia: 800 844 5345
Israel: 180 931 5818 South Africa: 08 009 819 00
Italy: 02 914 832 30 Spain: 09 12 75 47 87
Lithuania: 880 030 828 United Kingdom:02 03 02 77 499
Netherlands : 02 02 06 14 04 Norway: 24 15 98 15
All other countries+44 2030 277499
A.5 Further Assistance From Motorola
You can also contact the Customer Help Desk through the following web address.
http://www.motorolasolutions.com.
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