Fix an issue
If you're having trouble getting the phone to recognize your face:
1. Go to Settings > Security > Face Unlock.
2. Unlock your phone, then touch Delete face model.
3. Be sure you are in a well lit environment. Avoid low light, strong light, and backlit environments to
ensure the face image is clear.
4. Touch Set up Face Unlock and follow onscreen instructions to set it up again.
Unlock at trusted places
Set up trusted places
To avoid repeatedly unlocking your phone when you are at familiar and trusted locations (like home or
work), use a Smart Lock. You can still manually lock the phone at trusted places when needed.
1. Make sure you have:
•
Set a screen lock on the phone.
•
Turned on location services.
•
Entered your Home and Work locations in Maps if desired. To learn how, read Google's help.
2. Go to Settings.
3. Touch Security > More security settings > Smart Lock.
If you don't see Smart Lock, try the following:
•
Update Google Play services. In the Google Search widget on your home screen, search for “Google
Play services”, then touch the app to open it.
•
Go to Settings > Security > More security settings > Trust agents and enable Smart Lock.
4. Unlock your phone, then touch Trusted places.
5. Set up your places:
•
If you added Home or Work locations in Maps, touch the location name and turn it on if desired.
•
To add a location, touch Add trusted place. Verify your current location to add it, or touch , type
the address to add, and touch Select this location.
Manually lock phone
To lock your phone when you're in a trusted place, on the lock screen, touch . The phone stays locked until
the next time you manually unlock it.
Remove trusted places
1. Go to Settings.
2. Touch Security > More security settings > Smart Lock.
Settings : Security : Lock and unlock phone
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