10
essentials
Invalid Battery
 or 
Unable to Charge
, take the following 
steps:
•
Remove the battery and inspect it to 
confirm that it bears a Motorola “Original 
Equipment” hologram;
•
If there is no hologram, the battery is not 
a qualified battery;
•
If there is a hologram, replace the battery 
and retry charging it;
•
If the message remains, contact a 
Motorola Authorized Service Center.
•
New batteries or batteries stored for a long 
time may take more time to charge.
• Charging precautions:
 When charging your 
battery, keep it near room temperature. Never 
expose batteries to temperatures below 0°C 
(32°F) or above 45°C (113°F) when charging. 
Always take your mobile device with you 
when you leave your vehicle
•
When storing your battery, keep it in a cool, 
dry place.
•
It is normal over time for battery life to 
decrease, and for the battery to exhibit shorter 
runtime between charges or require more 
frequent or longer charging times.
• Avoid damage to battery and mobile 
device.
 Do not disassemble, open, crush, 
bend, deform, puncture, shred, or submerge 
the battery or mobile device. Avoid dropping 
the battery or mobile device, especially on a 
hard surface. If your battery or mobile device 
has been subjected to such damage, take it to 
a Motorola Authorized Service Center before 
using. Do 
not
 attempt to dry it with an 
appliance or heat source, such as a hair dryer 
or microwave oven.