62 Troubleshooting
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MOTOROLA DOES NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS
OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL MEET YOUR
REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR
SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED,
ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA,
SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE
PRODUCTS OR SOFTWARE WILL BE CORRECTED.
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IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT, TORT OR
UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS
OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS
OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF,
DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR
APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR
APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY
FAILURE TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA
STORED ON THE PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR
IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE
EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY,
OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL
INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT
VARY FROM STATE OR JURISDICTION.
In the event that any term or provision contained in this Limited Warranty is found to
be invalid, illegal or unenforceable by a court of competent jurisdiction, then such
provision shall be deemed modified to the extent necessary to make such provision
enforceable by such court, taking into account the intent of the parties. The
invalidity in whole or in part of any portion of this Limited Warranty shall not impair
or affect the validity or enforceability of the remaining provisions of this Limited
Warranty.
How to Obtain Warranty Service or Other
Information
1. Please access and review the online Customer Support section of Motorola's con-
sumer website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource,
please contact the Warrantor listed at the Motorola website or the contact infor-
mation for the corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to down-
load, or otherwise obtain and accept software updates from Motorola or a Motor-
ola Authorized Repair Center. You are responsible for any applicable carrier
service fees incurred while obtaining the required downloads. Complying with the
warranty process, repair instructions and accepting such software updates is re-
quired in order to receive additional warranty support.
4. If the software update does not fix the problem, you will receive instructions on
how to ship the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a writ-
ten description of the problem; (c) the name of your service provider, if applicable;
(d) your address and telephone number. In the event the Product is not covered by
this Warranty, Motorola will inform the consumer of the availability, price and
other conditions applicable to the repair of the Product.
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS
BOOKS, PICTURES, MUSIC AND GAMES WILL BE ERASED DURING THE
REPAIR PROCESS, AND CAN NOT BE REINSTALLED BY MOTOROLA.
To avoid
losing such information, data, software or other applications please create a back up
before you deliver your Product for warranty service, and disable any security
passwords. You will be responsible for reinstalling all such information, data,
software, other applications and passwords. Your Product or a replacement Product
will be returned to you as your Product was configured when originally purchased,
everest.ug.PRINT.Feb2011.fm Page 62 Tuesday, February 15, 2011 6:25 PM
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