TROUBLESHOOTING
LED READING CAUSE SOLUTION
Contact local MSpa Service Center
Contact local MSpa Service Center
Change the water
Contact local MSpa Service Center
Clean the parts and tubes that the water
goes through
1. Add more water to the minimum line
2. Clean the parts and tubes that water
goes through
3. Contact local MSpa Service Center
ERROR CODE CHART
The Signal wire is loose
Communication failed
Water temperature is below 0°C (32°F)
or exceeds 50°C (122°F)
Temperature sensor failure
F1 immediately shows after pressing FILTER,
HEATING or UVC
F1 shows 15s after pressing FILTER, HEATING
or UVC
CAUSE SOLUTION
NO DISPLAY ON
THE CONTROL
PANEL
Change a socket or repair the socket before use
Reset the RCD by following the RCD Testing section
Contact local MSpa Service Center
Contact local MSpa Service Center
Tighten the in&outlet connection
Close the drainage valve. Contact the MSpa Service Center,
if the spa is still leaking
Power socket failure
RCD is off
Press the Reset button,
the controller is not
RCD broken
Spa in&outlet connection not
securely tight
Drainage valve is not closed
completely
NOT HEATING
PROPERLY
Set a higher temperature
Clean or replace the filter cartridge
Add more water to the minimum line
Contact local MSpa Service Center
Refer to the "FILTER PUMP DOES NOT WORK" section
Temperature set too low
Dirty filter cartridge
The water level is not at the
minimum water line
Heater failure
The filter pump DOES NOT
WORK
WATER NOT
CLEAN
NO BUBBLE
FILTER PUMP
DOES NOT WORK
OZONATOR
FAILURE
Change the water
Extend the filtration time
Clean or replace the filter cartridge in time
Refer to the chemical manufacturer’s instructions
Wait for 10 minutes and turn on the Bubble button again
Contact local MSpa Service Center
Contact local MSpa Service Center
Clean or replace the filter cartridge
Contact local MSpa Service Center
Add water above the minimum line
Contact local MSpa Service Center
Refer to the “FILTER PUMP DOES NOT WORK” section
Add more water above the minimum line
Clean the filter pump & jet pump inlets
Refer to "FILTER PUMP DOES NOT WORK“ section
Heat the water up to 20°C (68°F)
Make sure the water temperature is above 20°C (68°F). Long press
JET button for 3 seconds to unlock the JET function. If Above
operation doesn’t work, keep heating the water and try again later.
Water has been used for a long
period of time
Insufficient filteration time
Dirty filter cartridge
Improper water maintenance
Auto-off 10 minutes
Internal parts damaged
One-way valve broken
Filter cartridge clogged by dirt
or other objects
Filter system failure
Water level is below the
minimum water line
Internal parts damaged
Filter pump does not work
Water level is not at the
minimum water line
Water inlet blocked
Filter pump does not work
Low water or ambient
temperature
Protection system to sensitive
- - - / 888 / EEP
F0
F1
18
SPA LEAKING
JET FUNCTION
FAILURE
(without icon)
JET FUNCTION
FAILURE
(with icon)