22
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
NO DISPLAY ON
THE CONTROL
PANEL
Power failure
RCD/PRCD is off
RCD/PRCD broken
Check power source
Reset RCD/PRCD
Contact the MSpa Service Center
Contact the MSpa Service Center
NOT HEATING
PROPERLY
Temperature set too low
Dirty filter cartridge
Heater failure
Filter pump broken
Set a higher temperature
Clean or replace the filter cartridge
Add more water to the minimum line
Contact the MSpa Service Center
Contact the MSpa Service Center
BUBBLE AIR
BLOWER DOES
NOT WORK
JET FUNCTION
FAILURE
Wait for 10 minutes
Contact the MSpa Service Center
Contact the MSpa Service Center
Digital cable connection failure
Connect the digital cable once again,
ensure the pins inside are well connected
Water inlet blocked
Filter pump does not work
Water level is not at the minimum
water line
Digital cable
connection failure
Press the Reset button, control
panel is not displayed
Connect the digital cable once again,
ensure the pins inside are well connected
Water level is not at the minimum
water line
Digital cable connection failure
Auto-off 10 minutes
Unidirectional threshold is not open
Control panel failure
Clean the the inlets of filter pump & jet pump
Add more water to the minimum line
Connect the digital cable once again,
ensure the pins inside are well connected
Refer to "FILTER PUMP DOES NOT WORK"
section
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