12
①
Ensure WiFi signal is strong.
②
Ensure motion detection function is turned on and increase the
sensitivity of he camera.
③
Make sure the motion occurs within the detection range of PIR sensor.
6. Some people pass by without alarm
①
Make sure the camera is triggered.
②
Ensure that the Micro SD card is inserted correctly and recognized
successfully, or subscribe to cloud services.
7. No alarm video recording
①
Check the status of the Micro SD card in "Settings" to ensure that the
Micro SD card was recognized.
②
Re-insert the Micro SD card.
③
Format the Micro SD card in the App.
④
Use a new Micro SD card.
9. Unable to play local history
①
Open the phone settings, click “notification”, find "Mubview" App, and
turn on “Notification”.
②
Open the "Mubview" App, in the "Settings" page, turn on “alarm push”.
③
In the "Mine" page, enter “settings” and turn on “push sound”.
④
Ensure that the motion detection function of the device is turned on.
⑤
Check network.
8. No alarm push
support@mubview.com
For any questions, please send us SN number of your camera and describe
the problem to:
support@mubview.com
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