Mueller PMC 40/50 - Section 9.0 - Warranty

Mueller Bakery Chiller, Models PMC 40/50 and PMC 70/120 Effective February 23, 1999
Installation and Operation Manual, Part No. 9842311 Revised October 17, 2019
Bakery Chiller Warranty
ONE-YEAR PARTS WARRANTY
Paul Mueller Company (hereafter referred to as Company) will repair or (at the Company’s option) replace any part or portion of a
Mueller® bakery chiller found to be defective in workmanship or material under normal use, service, and installation procedures,
for a period of one (1) year from the date of installation by the original purchaser-user, or eighteen (18) months from the date of
shipment from the Company’s factory, whichever occurs first. This warranty covers replacement of parts or repair of the equipment
only. (See General Provisions.)
CLAIM PROCEDURES FOR ONE-YEAR PARTS WARRANTY
All defective parts covered by the one-year parts warranty must be approved for return prior to shipment and be returned to the
Company transportation cost prepaid with an attached Return Goods Authorization (RGA) number. Current instructions for
return procedures, provided by the Company’s Refrigeration Products Department, must be followed to receive warranty.
FIVE-YEAR STRUCTURAL WARRANTY
The Company warrants to the original purchaser-user that the Mueller bakery chiller evaporator (cooling plate) and water storage
tank will remain free from defects in material and workmanship under normal use, service, and installation procedures for a period
of five (5) years from the date of installation by the original purchaser-user or sixty-six (66) months from date of shipment from
the Company’s factory, whichever occurs first. Under this warranty, the Company’s obligation shall be limited to the repair or, at
the Company’s option, the replacement of the Mueller bakery chiller evaporator or water storage tank. Damage caused by freezing
is not covered by this warranty. (Please see General Provisions.)
CLAIM PROCEDURES FOR FIVE-YEAR WARRANTY
A return goods authorization number must be obtained from the Company’s Refrigeration Products Department prior to returning
a Mueller bakery chiller evaporator or water storage tank. Current instructions for return procedures, provided by the Company’s
Refrigeration Products Department, must be followed to receive warranty.
GENERAL PROVISIONS
This warranty does not cover items such as refrigerant, transportation, mileage, freight, product loss, cost of substitute storage
facilities, parts and labor charged by others, or consumable items such as filter driers, rubber goods, or glass. Transportation and
inspection cost incurred by the Company will be charged to the purchaser/user if returned material is not found to be defective.
The above will constitute the Company’s total responsibility. The above warranties will not apply in the event of abuse, misuse,
negligence, improper installation procedures, alterations by unauthorized service, damage by flood, fire, windstorm, lightning, or
acts of God. Oral statements made by employees’ or representatives’ of the Company will not constitute warranties. The above
warranties apply only to the original purchaser-user and original installation location and are not transferable.
This warranty is effective on equipment purchased from the Company within the continental United States and Canada.
Contact the Company’s Refrigeration Products Department for warranty provisions and policies outside the continental United
States and Canada.
22
Section 9.0 – Warranty