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MUNBYN IMC08 - Error Analysis; Error Code; Bill Jam

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Page7of17
IMC08 Maintenance Manual
Version 1.01
3.0. Error Analysis
3.1. Error Code
Table 3-1 Error Codes
Code
Error Message
Handling Method (Recommendation)
E1
UV Fault
Remove the banknote, clean the UV sensor
E2
Double Notes
If the errors occur frequently, adjust the screw toward the anti-clockwise to
decrease the feeding gap.
E3/E8
Chain Notes
E4
Half Note
Remove the banknote
E10
Image Error
Clean the CIS sensor, and calibrate the CIS
E11/E12
Denomination Error
Remove the banknote, clean the CIS sensor;
Perform the CIS sensor calibration;
Collect the data of the banknote.
E13
Face Recognition Error
E14
Size Recognition Error
E15
Orientation Recognition Error
E20
MT Error
Remove the banknote, clean or replace the MG sensors
E21
MG1 Error
E22
MG2 Error
E23
MG3 Error
E24
MG4 error
E30-E61
IR Error
Remove the banknote, clean the CIS sensor;
Perform the CIS calibration;
Collect data of the banknote.
In the process of using the IMC08, the IMC08 may show abnormal state and display the error codes on the screen.
The description of the error codes and the related handling method is shown in table 3-1.
3.2. Bill Jam
There are several conditions to make the bill jam happened.
1) The bill size is out of the range according to IMC08 specification.
2) The banknote is damaged with different ways such as lack of corner, tape, hole, tear and folded. As shown in
Figure 3-2, it is not recommended to count this kind of bills.

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