Napoleon BIPRO 665 - Napoleon Grill Warranty Information

www.napoleongrills.com
2
EN
All NAPOLEON gas grills are manufactured under the strict Standard of the world recognized ISO 9001-2008
YƵĂůŝƚLJƐƐƵƌĂŶĐĞĞƌƟĮĐĂƚĞ
NAPOLEON products are designed with superior components and materials, and are assembled by trained
ĐƌĂŌƐŵĞŶǁŚŽƚĂŬĞŐƌĞĂƚƉƌŝĚĞŝŶƚŚĞŝƌǁŽƌŬdŚĞďƵƌŶĞƌĂŶĚǀĂůǀĞĂƐƐĞŵďůLJĂƌĞůĞĂŬƚĞƐƚĞĚĂŶĚƚĞƐƚͲĮƌĞĚ
ĂƚĂƋƵĂůŝƚLJƚĞƐƚƐƚĂƟŽŶdŚŝƐŐƌŝůůŚĂƐďĞĞŶƚŚŽƌŽƵŐŚůLJŝŶƐƉĞĐƚĞĚďLJĂƋƵĂůŝĮĞĚƚĞĐŚŶŝĐŝĂŶďĞĨŽƌĞƉĂĐŬĂŐŝŶŐ
and shipping to ensure that you, the customer, receive the quality product you expect from NAPOLEON.
EĂƉŽůĞŽŶ'ĂƐ'ƌŝůůWƌĞƐŝĚĞŶƚƐ>ŝŵŝƚĞĚ>ŝĨĞƟŵĞtĂƌƌĂŶƚLJ
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and
ǁŽƌŬŵĂŶƐŚŝƉĨƌŽŵƚŚĞĚĂƚĞŽĨƉƵƌĐŚĂƐĞĨŽƌƚŚĞĨŽůůŽǁŝŶŐƉĞƌŝŽĚ
ůƵŵŝŶƵŵĐĂƐƟŶŐƐƐƚĂŝŶůĞƐƐƐƚĞĞůďĂƐĞ   >ŝĨĞƟŵĞ
^ƚĂŝŶůĞƐƐƐƚĞĞůůŝĚ >ŝĨĞƟŵĞ
WŽƌĐĞůĂŝŶĞŶĂŵĞůůŝĚ>ŝĨĞƟŵĞ
^ƚĂŝŶůĞƐƐƐƚĞĞůĐŽŽŬŝŶŐŐƌŝĚƐ >ŝĨĞƟŵĞ
Stainless steel tube burners 10 years
plus5
Stainless steel sear plates 5 years
plus5
WŽƌĐĞůĂŝŶͲĞŶĂŵĞůĞĚĐĂƐƚŝƌŽŶĐŽŽŬŝŶŐŐƌŝĚƐ   ϱLJĞĂƌƐ
plus5
^ƚĂŝŶůĞƐƐƐƚĞĞůŝŶĨƌĂƌĞĚƌŽƟƐƐĞƌŝĞďƵƌŶĞƌ   ϱLJĞĂƌƐ
ĞƌĂŵŝĐŝŶĨƌĂƌĞĚƌŽƟƐƐĞƌŝĞďƵƌŶĞƌ;ĞdžĐůƵĚŝŶŐƐĐƌĞĞŶͿ  ϯLJĞĂƌƐ
ĞƌĂŵŝĐŝŶĨƌĂƌĞĚďŽƩŽŵŽƌƐŝĚĞďƵƌŶĞƌƐ;ĞdžĐůƵĚŝŶŐƐĐƌĞĞŶͿ ϮLJĞĂƌƐ
All other parts 2 years
plus5
indicates a period of extended warranty coverage whereby the replacement part will be made available to the
ĐŽŶƐƵŵĞƌĨŽƌĂŶĂĚĚŝƟŽŶĂůϱLJĞĂƌƐĂƚϱϬйŽĨƚŚĞĐƵƌƌĞŶƚƌĞƚĂŝůƉƌŝĐĞ
ŽŶĚŝƟŽŶƐĂŶĚ>ŝŵŝƚĂƟŽŶƐ
NAPOLEON warrants its products against manufacturing defects to the original purchaser only, provided that
ƚŚĞƉƵƌĐŚĂƐĞǁĂƐŵĂĚĞƚŚƌŽƵŐŚĂŶĂƵƚŚŽƌŝnjĞĚEWK>KEĚĞĂůĞƌĂŶĚŝƐƐƵďũĞĐƚƚŽƚŚĞĨŽůůŽǁŝŶŐĐŽŶĚŝƟŽŶƐĂŶĚ
ůŝŵŝƚĂƟŽŶƐ
dŚŝƐĨĂĐƚŽƌLJǁĂƌƌĂŶƚLJŝƐŶŽŶͲƚƌĂŶƐĨĞƌĂďůĞĂŶĚŵĂLJŶŽƚďĞĞdžƚĞŶĚĞĚǁŚĂƚͲƐŽͲĞǀĞƌďLJĂŶLJŽĨŽƵƌƌĞƉƌĞƐĞŶƚĂƟǀĞƐ
dŚĞŐĂƐŐƌŝůůŵƵƐƚďĞŝŶƐƚĂůůĞĚďLJĂůŝĐĞŶƐĞĚĂƵƚŚŽƌŝnjĞĚƐĞƌǀŝĐĞƚĞĐŚŶŝĐŝĂŶŽƌĐŽŶƚƌĂĐƚŽƌ/ŶƐƚĂůůĂƟŽŶŵƵƐƚďĞĚŽŶĞ
ŝŶĂĐĐŽƌĚĂŶĐĞǁŝƚŚƚŚĞŝŶƐƚĂůůĂƟŽŶŝŶƐƚƌƵĐƟŽŶƐŝŶĐůƵĚĞĚǁŝƚŚƚŚĞƉƌŽĚƵĐƚĂŶĚĂůůůŽĐĂůĂŶĚŶĂƟŽŶĂůďƵŝůĚŝŶŐĂŶĚĮƌĞ
codes.
dŚŝƐůŝŵŝƚĞĚǁĂƌƌĂŶƚLJĚŽĞƐŶŽƚĐŽǀĞƌĚĂŵĂŐĞƐĐĂƵƐĞĚďLJŵŝƐƵƐĞůĂĐŬŽĨŵĂŝŶƚĞŶĂŶĐĞŐƌĞĂƐĞĮƌĞƐŚŽƐƟůĞ
ĞŶǀŝƌŽŶŵĞŶƚƐĂĐĐŝĚĞŶƚĂůƚĞƌĂƟŽŶƐĂďƵƐĞŽƌŶĞŐůĞĐƚĂŶĚƉĂƌƚƐŝŶƐƚĂůůĞĚĨƌŽŵŽƚŚĞƌŵĂŶƵĨĂĐƚƵƌĞƌƐǁŝůůŶƵůůŝĨLJƚŚŝƐ
ǁĂƌƌĂŶƚLJŝƐĐŽůŽƌĂƟŽŶƚŽƉůĂƐƟĐƉĂƌƚƐĨƌŽŵĐŚĞŵŝĐĂůĐůĞĂŶĞƌƐŽƌhsĞdžƉŽƐƵƌĞŝƐŶŽƚĐŽǀĞƌĞĚďLJƚŚŝƐǁĂƌƌĂŶƚLJ
dŚŝƐůŝŵŝƚĞĚǁĂƌƌĂŶƚLJĨƵƌƚŚĞƌĚŽĞƐŶŽƚĐŽǀĞƌĂŶLJƐĐƌĂƚĐŚĞƐĚĞŶƚƐƉĂŝŶƚĞĚĮŶŝƐŚĞƐĐŽƌƌŽƐŝŽŶŽƌĚŝƐĐŽůŽƌŝŶŐďLJ
heat, abrasive and chemical cleaners, nor chipping on porcelain enamel parts, nor any components used in the
ŝŶƐƚĂůůĂƟŽŶŽĨƚŚĞŐĂƐŐƌŝůů
^ŚŽƵůĚĚĞƚĞƌŝŽƌĂƟŽŶŽĨƉĂƌƚƐŽĐĐƵƌƚŽƚŚĞĚĞŐƌĞĞŽĨŶŽŶͲƉĞƌĨŽƌŵĂŶĐĞ;ƌƵƐƚĞĚƚŚƌŽƵŐŚŽƌďƵƌŶƚƚŚƌŽƵŐŚͿǁŝƚŚŝŶƚŚĞ
ĚƵƌĂƟŽŶŽĨƚŚĞǁĂƌƌĂŶƚĞĚĐŽǀĞƌĂŐĞĂƌĞƉůĂĐĞŵĞŶƚƉĂƌƚǁŝůůďĞƉƌŽǀŝĚĞĚ
ŌĞƌƚŚĞĮƌƐƚLJĞĂƌǁŝƚŚƌĞƐƉĞĐƚƚŽƚŚŝƐWƌĞƐŝĚĞŶƚƐ>ŝŵŝƚĞĚ>ŝĨĞƟŵĞtĂƌƌĂŶƚLJEWK>KEŵĂLJĂƚŝƚƐĚŝƐĐƌĞƟŽŶ
ĨƵůůLJĚŝƐĐŚĂƌŐĞĂůůŽďůŝŐĂƟŽŶƐǁŝƚŚƌĞƐƉĞĐƚƚŽƚŚŝƐǁĂƌƌĂŶƚLJďLJƌĞĨƵŶĚŝŶŐƚŽƚŚĞŽƌŝŐŝŶĂůǁĂƌƌĂŶƚĞĚƉƵƌĐŚĂƐĞƌƚŚĞ
ǁŚŽůĞƐĂůĞƉƌŝĐĞŽĨĂŶLJǁĂƌƌĂŶƚĞĚďƵƚĚĞĨĞĐƟǀĞƉĂƌƚ;ƐͿ
EWK>KEǁŝůůŶŽƚďĞƌĞƐƉŽŶƐŝďůĞĨŽƌƚŚĞŝŶƐƚĂůůĂƟŽŶůĂďŽƌŽƌĂŶLJŽƚŚĞƌĐŽƐƚƐŽƌĞdžƉĞŶƐĞƐƌĞůĂƚĞĚƚŽƚŚĞƌĞͲ
ŝŶƐƚĂůůĂƟŽŶŽĨĂǁĂƌƌĂŶƚĞĚƉĂƌƚĂŶĚƐƵĐŚĞdžƉĞŶƐĞƐĂƌĞŶŽƚĐŽǀĞƌĞĚďLJƚŚŝƐǁĂƌƌĂŶƚLJ
EŽƚǁŝƚŚƐƚĂŶĚŝŶŐĂŶLJƉƌŽǀŝƐŝŽŶĐŽŶƚĂŝŶĞĚŝŶƚŚŝƐWƌĞƐŝĚĞŶƚƐ>ŝŵŝƚĞĚ>ŝĨĞƟŵĞtĂƌƌĂŶƚLJEWK>KEƐƌĞƐƉŽŶƐŝďŝůŝƚLJ
ƵŶĚĞƌƚŚŝƐǁĂƌƌĂŶƚLJŝƐĚĞĮŶĞĚĂƐĂďŽǀĞĂŶĚŝƚƐŚĂůůŶŽƚŝŶĂŶLJĞǀĞŶƚĞdžƚĞŶĚƚŽĂŶLJŝŶĐŝĚĞŶƚĂůĐŽŶƐĞƋƵĞŶƟĂůŽƌ
indirect damages.
dŚŝƐǁĂƌƌĂŶƚLJĚĞĮŶĞƐƚŚĞŽďůŝŐĂƟŽŶĂŶĚůŝĂďŝůŝƚLJŽĨEWK>KEǁŝƚŚƌĞƐƉĞĐƚƚŽƚŚĞEWK>KEŐĂƐŐƌŝůůĂŶĚĂŶLJ
ŽƚŚĞƌǁĂƌƌĂŶƟĞƐĞdžƉƌĞƐƐĞĚŽƌŝŵƉůŝĞĚǁŝƚŚƌĞƐƉĞĐƚƚŽƚŚŝƐƉƌŽĚƵĐƚŝƚƐĐŽŵƉŽŶĞŶƚƐŽƌĂĐĐĞƐƐŽƌŝĞƐĂƌĞĞdžĐůƵĚĞĚ
EWK>KEŶĞŝƚŚĞƌĂƐƐƵŵĞƐŶŽƌĂƵƚŚŽƌŝnjĞƐĂŶLJƚŚŝƌĚƉĂƌƚLJƚŽĂƐƐƵŵĞŽŶŝƚƐďĞŚĂůĨĂŶLJŽƚŚĞƌůŝĂďŝůŝƟĞƐǁŝƚŚ
respect to the sale of this product.
EWK>KEǁŝůůŶŽƚďĞƌĞƐƉŽŶƐŝďůĞĨŽƌŽǀĞƌĮƌŝŶŐďůŽǁŽƵƚƐĐĂƵƐĞĚďLJĞŶǀŝƌŽŶŵĞŶƚĂůĐŽŶĚŝƟŽŶƐƐƵĐŚĂƐƐƚƌŽŶŐ
ǁŝŶĚƐŽƌŝŶĂĚĞƋƵĂƚĞǀĞŶƟůĂƟŽŶ
Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not
be the responsibility of NAPOLEON.
dŚĞďŝůůŽĨƐĂůĞŽƌĐŽƉLJǁŝůůďĞƌĞƋƵŝƌĞĚƚŽŐĞƚŚĞƌǁŝƚŚĂƐĞƌŝĂůŶƵŵďĞƌĂŶĚĂŵŽĚĞůŶƵŵďĞƌǁŚĞŶŵĂŬŝŶŐĂŶLJ
warranty claims from NAPOLEON.
EWK>KEƌĞƐĞƌǀĞƐƚŚĞƌŝŐŚƚƚŽŚĂǀĞŝƚƐƌĞƉƌĞƐĞŶƚĂƟǀĞŝŶƐƉĞĐƚĂŶLJƉƌŽĚƵĐƚŽƌƉĂƌƚƉƌŝŽƌƚŽŚŽŶŽƌŝŶŐĂŶLJǁĂƌƌĂŶƚLJ
claim.
EWK>KEƐŚĂůůŶŽƚďĞůŝĂďůĞĨŽƌĂŶLJƚƌĂŶƐƉŽƌƚĂƟŽŶĐŚĂƌŐĞƐůĂďŽƌĐŽƐƚƐŽƌĞdžƉŽƌƚĚƵƟĞƐ