9
Condition/Problem Things to Check Solution
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Check magnet position
(requires shroud removal)
Magnet should be in place on pulley.
Check Speed Sensor
(requires shroud removal)
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
Fan will not turn on or will
QRWWXUQRႇ
Check data cable integrity All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Fan will not turn on, but
Console operates
Check for blockage of fan Unplug unit from electrical outlet for 5 minutes. Remove mate-
rial from fan. If necessary, detach the Console to help with
removal. Replace the Console if unable to remove blockage.
Unit rocks/does not sit
level
Check leveler adjustment Adjust levelers until machine is level.
Check surface under unit $GMXVWPHQWPD\QRWEHDEOHWRFRPSHQVDWHIRUH[WUHPHO\XQ-
even surfaces. Move machine to level area.
Seat Assembly shifts /
squeaks when in use
Hardware Check hardware that attaches Seat assembly, and fully tighten
hardware.
Clicking sound when
pedaling
Check pedal to crank arm
connection
Remove pedals. Make sure there is no debris on threads, and
reinstall the pedals.
3HGDOVORRVHXQLWGLႈFXOW
to pedal
Check pedal to crank
connection
Pedal should be tightened securely to crank. Be sure connec-
tion is not cross threaded.
&KHFNFUDQNWRD[OH
connection
&UDQNVKRXOGEHWLJKWHQHGVHFXUHO\WRD[OH
Console continuously
cycles through program
screens
Console is in demonstra-
tion mode
Hold down the PAUSE/END button and Left button together for
3 seconds.
Workout results will not
sync with Bluetooth
®
en-
abled device
Current console mode Machine must be in Idle Mode to sync. Push the PAUSE/END
button until the Power-Up Mode screen is displayed.
Total time of workout A workout must be longer than 1 minute to be saved and
posted by the Console.
Fitness machine Unplug unit from electrical outlet for 5 minutes. Reconnect to
outlet.
Bluetooth
®
enabled device Consult your device to be sure that the Bluetooth
®
wireless
feature has been enabled on it.
Fitness App 5HYLHZ6SHFL¿FDWLRQVRI)LWQHVV$SSDQGFRQ¿UP\RXUGHYLFH
is compatible.
Contact appsupport@nautilus.com (if inside US/Canada)
or your local distributor (if outside US/Canada) for further
assistance.