you turn on your robot for the first time.
During pairing the INFO LED will change based on the connection status:
LED
COLOR
WHAT IT MEANS
Slow
Blinking
Blue
Robot is in Pairing
Mode
Fast Blinking
Blue
Pairing to Neato
app/account
Solid Blue
Pairing successful
(shows for 5 seconds)
Solid Red
Pairing unsuccessful
(shows for 5 seconds)
PAIRING ISSUES
If you are not able to connect your robot within the first 60 minutes (or if the robot does not connect the first time), you
will need to return the robot to pairing mode. Follow these steps:
Press and hold the Start button and right bumper for 10 seconds to turn robot off. The robot will turn off and
revert to factory settings (and original software installed).
Press the Start button once more to turn the robot on. The LED will be slow blinking blue showing that the robot
is now in pairing mode.
Follow steps in the Neato app to CONNECT YOUR ROBOT.
OPERATING THE ROBOT FROM MULTIPLE SMARTPHONES & TABLETS
The Neato app can be used by multiple devices in a household to operate the same robot. Just download the Neato
app to other smartphones or tablets and sign in to the same My Neato account using the email and password used to
setup the robot.
NOTE: Only 2.4GHz Wi-Fi networks are supported and will display in the list of available options during robot set-up.
WEP EAP is not supported at this time.
The FCC requires all wireless devices in the US to operate on wireless spectrum channels 1-11. If you are still
having issues connecting your robot, certain Wi-Fi router firewall and port settings can prevent a connection with the
Neato servers.
Please reference troubleshooting information at www.NeatoRobotics.com/support.
CONNECTING YOUR ROBOT TO ADDITIONAL NETWORKS
If you would like to add additional networks, see instructions on the Neato website support center at
www.neatorobotics.com/support.
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