UNIVERGE SV8100 Issue 2.00
Configuration Guide 2 - 61
Automated Attendant Screened (STRF) and Unscreened (UTRF) Transfers.
Optionally, an extension can have calls from the Automated Attendant immediately
Park and Page without trying their extension first.
When VM8000 InMail Park and Page intercepts the call, it normally offers the caller
three options:
1. Dial 1 to leave a message in the called extension’s mailbox.
(The caller hears the mailbox Greeting, if recorded.)
2. Dial 2 to Park and Page.
(The caller returns to these options if the Park is not picked up.)
3. Dial 3 for other options.
(Normally, this routes to the extension’s Next Call Routing Mailbox.)
VM8000 InMail Park and Page is available at Personal and Group Subscriber
Mailboxes, and can be enabled through system programming or via the subscriber’s
Mailbox Options Menu. VM8000 InMail Park and Page is not applicable to Intercom
calls.
Automated Attendant Direct to Voice Mail (DVM)
When an extension has Automated Attendant Direct to Voice Mail (DVM) enabled, all
calls from the Automated Attendant go directly to the subscriber’s mailbox. The
extension does not ring for Automated Attendant calls. The caller hears the mailbox
greeting and can leave a message, but unlike Park and Page is not normally offered
any other routing options. A subscriber typically turns on DVM when they need to
work at their desk undisturbed by outside calls from the Automated Attendant.
DVM can be enabled by the installer from system programming or by the extension
user from their Mailbox Options Menu.
Keep in mind that DVM does not block Intercom calls from co-workers or any other
type of outside call not routed through the Automated Attendant.
Voice Mail Integration (Analog)
The system provides telephone users with comprehensive Voice Mail features. Voice
Mail ends the frustration and cost of missed calls, inaccurate written messages and
telephone tag. This frees busy company receptionists and secretaries for more
productive work.
External voice mail requires available analog station ports based on the number of
voice mail ports connected.
Integrated voice mail enhances the telephone system with the following features:
Call Forwarding to Voice Mail
Leaving a Message
Transferring to Voice Mail
Voice Mail Queuing
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