UNIVERGE SV8100 Issue 2.00
Configuration Guide 2 - 63
Voice Response System (VRS)
The PZ-VM21 daughter board provides the option for the Voice Response System
(VRS) which gives the system voice recording and playback ability. The VRS
CompactFlash card provides up to 100 system messages (General Message,
Automated Attendant greetings, ACD messages, and the 900 Preamble).
General Message – provides a recorded message which any user can hear.
Automated Attendant (Operator Assistance) – answers incoming calls, plays a
greeting to the caller, and then lets the caller directly dial a system extension.
ACD Messages – provides announcement and overflow messages for ACD
groups.
Transfer to the VRS – any extension user can Transfer their outside call to the
VRS.
Voice Prompting Messages – plays call and feature status messages to users.
900 Preamble – alerts callers using 900 lines of the cost and features of the
pay-per-call service.
Time, Date and Station Number Check – lets a multiline terminal extension user
quickly hear a recording for the time, date, or the extension number.
On (Green) Responding to the interrupting party
To Next Page
Loading...
