Issue 7.00
InMail System Guide 2 - 303
Park and Page/Auto Attendant Direct to Voice
Mail
Description
Park and Page
Park and Page can automatically Park a call at an extension and Page the user with a
prerecorded Paging Message announcing the parked call. The called extension user can
then go to any extension and implement Personal Park to pick up the call. With Park and
Page, IntraMail tries to locate the person instead of just sending the call to their mailbox.
Additionally, there is no need for an operator or receptionist to manually answer the call,
park it, and then try to track down the employee.
The Paging Message is usually recorded in the user’s own voice and typically says
something like, “Mike Smart, you have a call.” If the Paging Message is not recorded for
the extension, a built-in message will announce the called party’s name or extension
number (if the name is not recorded).
When Park and Page intercepts the call, it normally offers the caller three options:
1. Dial 1 to leave a message in the called extension’s mailbox.
(The caller hears the mailbox Greeting, if recorded.)
2. Dial
2 to Park and Page.
(The caller returns to these options if the Park is not picked up.)
3. Dial
3 for other options.
(Normally, this routes to the extension’s Next Call Routing Mailbox.)
Park and Page is available at Personal and Group Subscriber Mailboxes and can be
enabled through programming or via the subscriber’s Mailbox Options Menu (page 251).
Park and Page is not applicable to Intercom calls.
Park and Page
When an outside call can’t go through, Park and Page automatically parks the call and pages the extension
user.
Automated Attendant Direct to Voice Mail
• Calls from the Automated Attendant can go directly to your mailbox without ringing your extension.
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