Issue 7.00
InMail System Guide 2 - 73
Call Forward to a Mailbox
Description
A subscriber can easily forward calls to his Subscriber Mailbox by pressing the
Message key instead of dialing an extension as the forwarding destination. With Call
Forward to a Mailbox, the subscriber is assured that when he is unavailable to answer
calls, those calls are saved in Voice Mail.
Unlike with Extension Hunting to Voice Mail, the Call Forward to a Mailbox feature
allows the subscriber to choose when and how to send unanswered calls to voice
mail.
Call Forwarding a Subscriber’s Direct Inward Line to their Mailbox
The following table describes how InMail handles a subscriber’s Direct Inward Line
when it is Call Forwarded to the mailbox. The routing occurs when the caller dials a
digit while listening to the recorded or default mailbox greeting.
Dialing Options while Listening to a Subscriber Mailbox Greeting
47-02-14 Next Call
Routing Mailbox
47-02-13
Dialing
Option
Digit
Dialed
Action
Undefined No 0 Caller hears, “That is an invalid entry,” and the greeting
repeats.
1~9
# InMail hangs up.
* Caller skips greeting and can immediately start
recording.
1~32 (valid Call Routing
Mailbox)
No 0 Caller follows 0 action in Next Call Routing Mailbox.
1~9 Caller hears, “That is an invalid entry,” the greeting
repeats, and the caller is asked to leave a message.
# Caller routes to the Next Call Routing Mailbox and hears
its Instruction Menu.
* Caller skips greeting and can immediately start
recording.
1~32 (valid Call Routing
Mailbox)
Yes 0 Caller follows key’s action in Next Call Routing Mailbox.
1~9
# Caller routes to the Next Call Routing Mailbox and hears
its Instruction Menu.
* Caller skips greeting and can immediately start
recording.
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