Issue 7.00
InMail System Guide 2 - 71
Automatic Routing for Rotary Dial Callers
Description
If an Automated Attendant caller does not dial any digits, InMail automatically routes
that caller to a specified option (such as the operator or a mailbox). This lets rotary
phone users stay on the line to leave a message or have their call processed. Without
Automatic Routing for Rotary Dial Callers, rotary callers cannot use the Automated
Attendant.
Related Features
Guest Mailbox
Consider routing rotary dial callers to a Guest Mailbox to collect messages.
Programming
1. Program the Dial Action Table Timeout function.
47-13 InMail Dial Action Tables
Since rotary dial callers can not dial DTMF digits, the Timeout function
provides routing.
. By default, TIMEOUT is an Unscreened Transfer (UTRF) to the operator (200).
Operation
Not applicable.
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