Issue 7.00
InMail System Guide 2 - 361
2. Assign InMail as the overflow (no answer) destination.
22-08-01 DIL/IRG No Answer Destination
For each trunk assigned as a DIL above, enter the InMail Department
Group pilot number to make InMail the overflow (no answer) destination.
. By default, the overflow (no answer) destination is Incoming Ring Group 1.
3. Set the interval after which unanswered calls should route to the overflow
destination.
22-01-04 DIL No Answer Recall Time
Enter the interval after which unanswered calls should overflow to the
programmed overflow (no answer) destination.
. By default, this interval is 0 (no overflow).
Programming Incoming Ring Group Overflow
1. Set up the Incoming Ring Group trunks.
22-02-01 Incoming Call Trunk Setup
Assign Service Type 0 (Normal) to each Incoming Ring Group trunk. Make
a separate entry for each Night Service mode.
. By default, trunks are Service Type 0 (Normal).
2. Assign InMail as the overflow (no answer) destination.
22-08-01 DIL/IRG No Answer Destination
For each trunk assigned as an Incoming Ring Group trunk above, enter the
InMail Department Group pilot number to make InMail the overflow (no
answer) destination.
. By default, the overflow (no answer) destination is Incoming Ring Group 1.
3. Set the interval after which unanswered calls should route to the overflow
destination.
22-01-04 DIL No Answer Recall Time
Enter the interval after which unanswered calls should overflow to the
programmed overflow (no answer) destination.
. By default, this interval is 0 (no overflow).
Programming DID Overflow
1. Set up the Incoming Ring Group trunks.
22-02-01 Incoming Call Trunk Setup
Assign Service Type 3 (DID) to each Incoming trunk. Make a separate entry
for each Night Service mode.
. By default, trunks are Service Type 0 (Normal).
2. Assign InMail as the overflow (no answer) destination.
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