7-8 Troubleshooting
Diagnostics
Problem or Symptoms Corrective Actions
Memory malfunction Check if the memory module is seated properly.
Reseat the module.
Replace the memory module.
Replace the main board.
PC Card does not work Check if the PC Card is correctly inserted.
Check that the PC Card is the correct type.
Replace the PC Card.
Check the PC Card software for malfunctions.
Check if the PC Card assembly is firmly plugged into its connector on
the main board. Otherwise, replace the PC Card assembly.
Replace the main board.
NEC VersaGlide™ Touchpad
does not work
Check if the PS/2 or Alps mouse driver is properly installed.
Check if the VersaGlide Touchpad cable is firmly connected to P18 on
the main board.
Replace the front panel and VersaGlide Touchpad assembly.
Replace the main board.
USB port does not work Check if the USB controller in BIOS Setup is enabled.
Check the USB device connection. Unplug and reseat the device.
Check if the USB port driver and the USB device driver are installed.
Replace the USB device or contact the USB device manufacturer for
support.
Replace the main board.
Audio components do not
work
Check that the external connections are set properly.
Check if the audio source (CD, tape) is faulty.
Check if the audio driver is installed.
Check if the internal connections for speaker and microphone are
working.
Check the sound board, cables, and connections.
Replace the main board.
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