8-2 NEC Computers Information Services
This chapter contains the following NEC Computers service and support information:
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service and support telephone numbers and web addresses
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technical support.
Service and Support Functions
The following table lists the telephone numbers and web addresses for the NEC Computers
service and support functions.
NEC Computers Service and Support Telephone and Web Addresses
Service Telephone Numbers and Web Addresses
To contact NEC Computers Technical
Support Center:
In the U.S., call 800-632-4525
To order spare parts: Call 800-632-4525
To send technical questions by email: tech-support@nec-computers.com
To access the NEC Computers web site: www.neccomp.com
Technical Support
The following sections provide information for obtaining technical support from NEC
Computers. With access to a telephone and/or modem, you can use these services to obtain
information about the system at any time, day or night, seven days a week.
NEC Computers Web Site
If you have access to the Internet (via a network or a modem connection), you can access the
NEC Computers web site. You can do this through a commercial online service or through your
Internet account. The NEC Computers web site contains general information about NEC
Computers and its products. The web site also contains press releases, reviews, and service and
support information.
Look in the Service and Support area for the following:
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technical documentation, including Frequently Asked Questions, user’s guides, reference
manuals, and warranty information
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BIOS updates and drivers to download
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contact information, including telephone numbers for Technical Support and links to vendor
web sites
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automated email form for your technical support questions
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a password-accessible area for Resellers.
To access the NEC Computers web site, enter the following Internet Uniform Resource Locator
(URL) in your browser:
http://www.neccomp.com
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